Personal data

We take the protection of your personal data very seriously and treat your personal data confidentially and according to the legal data protection regulations and this privacy policy.


The use of our website is generally possible without providing personal data. As far as on our sides personal data (such as name, address or e-mail addresses) are collected, this is, as far as possible, on a voluntary basis. A transfer of your personal data to third parties for purposes other than those stated will not take place. We will only pass on your personal data to third parties if:

  • you have given your express consent to this,/li>
  • the processing is necessary for the performance of a contract with you,
  • the processing is necessary for compliance with a legal obligation,

the processing is necessary for the protection of legitimate interests and there is no reason to assume that you have an have an overriding interest worthy of protection in the non-disclosure of your data.


The responsible party within the meaning of the data protection laws is xanders GmbH, Hedwig-Dransfeld-Strasse 15, 60487 Frankfurt am Main, Germany, represented by its managing director.

Collection of general information when visiting our website

When you access our website, information of a general nature is automatically recorded in so-called server log files. recorded. These are:

  • Browser type and version/li>
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request

This information is technically necessary in order to correctly deliver the content of web pages requested by you and is required when using the Internet. Use of the Internet is mandatory. This is exclusively information that does not allow any conclusions to be drawn about your person. A combination of this data with other data sources is not made.




Like many other websites, we also use so-called "cookies". Cookies are small text files that are transferred from a website server are transferred to your hard drive. Through this, we automatically receive certain data such as IP address, browser used, operating system and your connection to the Internet.

Cookies cannot be used to run programs or deliver viruses to a computer. Based on the information contained in Cookies we can facilitate your navigation and enable the correct display of our web pages.


In no case will the data we collect be passed on to third parties or without your consent a link with personal data without your consent.

Of course, you can also view our website without cookies in principle. Internet browsers are regularly set so, that they accept cookies. In general, you can disable the use of cookies at any time via the settings of your browser settings. Please use the help functions of your Internet browser to find out how you can change these settings. change these settings. Please note that individual functions of our website may not work if you have disabled the disabled the use of cookies.

Registration on our website

When registering to use our personalized services, some personal data is collected, such as. First and last name and email address. If you are registered with us, you can access content and services that we offer only to registered users. This primarily concerns the creation, maintenance and deletion of audioguides.


To ensure your proper registration and prevent unauthorized registration by third parties, you will receive an activation link by e-mail after your registration to activate your user account. Only after registration is complete will we permanently store the data you have submitted in our system.

Registered users have the option, if necessary, to change or delete the data provided during registration at any time. to change or delete. Of course, we will also provide you at any time information about the personal data stored by us about you. We will also be happy to correct or delete this data at your request, as far as no legal storage obligations are opposed.


If you have given us consent, you can revoke this at any time with effect for the future.

You have the right to complain to a supervisory authority, in particular in the Member State of your residence, of your place of work or the place of the alleged infringement, if you consider that the processing of the personal personal data concerning you is unlawful.


Data economy/h2>

We store personal data in accordance with the principles of data avoidance and data economy only for as long as is is required or prescribed by law (statutory storage period). If the purpose of the collected information or the storage period ends, we block or delete the data.

Data security

We are around the security of your data in the context of the valid data protection laws and technical possibilities to the maximum extent possible.

To protect the security of your data during transmission, we use state of the art state of the art encryption methods (e.g. SSL) via HTTPS. We point However, we point out that data transmission over the Internet (eg communication by e-mail) can have security gaps. A complete protection of the data from access by third parties is not possible.

To secure your data, we maintain technical and organizational security measures according to Art. 32 DSGVO, which we constantly adapt to the state of the art.


We also do not guarantee that our offer is available at certain times; Disturbances, interruptions or failures cannot be ruled out. The servers we used by us are carefully backed up on a regular basis.

Use of Matomo

This website uses Matomo (formerly Piwik), an open source software for statistical analysis of visitor access. The data collected by Matomo is not and never transferred to other servers or shared with third parties, but is used in anonymous form to improve our offer. IP addresses are stored in Matomo without the last two bytes. are stored. We know from which network a request came, but not from which computer. You can stop the data collection by Matomo by selecting the checkbox located at the end of this text. This will create a Matomo deactivation cookie in your browser and your visit will be automatically ignored. By using this website website, you consent to the processing of data about you by Matomo in the manner and for the purposes manner and for the aforementioned purpose.


Change to our privacy policy

We reserve the right to adapt this data protection declaration so that it always complies with the current legal requirements or in order to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new privacy policy will then apply to your next visit.


Contact for questions and concerns about privacy


If you still have questions or concerns about data protection, you are welcome to contact us by phone or in writing. The contact details can be found in the imprint to this website.